Code of Ethics
As a Professional program we
● Recommend corrective and maintenance services and explain to the
customer which of these is required now to correct existing problems
and which are for preventive maintenance.
● Offer customers a price estimate for work to be performed.
● Obtain prior authorization for all work done, in writing or by other
means satisfactory to the customer.
● Make every effort to keep the customer informed about appointments
and completion deadlines.
● Furnish an itemized invoice for parts and services, priced fairly,
which clearly identifies any used or remanufactured parts. Replaced
parts may be inspected upon request.
or post copies of any warranties covering parts or service. Use
quality Auto Parts, guaranteed coast to coast.
● Provide and honor our manufacturer warranty.
● Exercise reasonable care for the customer's property while it is
● Make every effort to fix the customer's vehicle right the "first
● Maintain a system for fair settlement of customer's complaints.
● Cooperate with established consumer complaint mediation activities.
● Uphold the high standards of the profession and seek to correct any
or all abuses within the automotive industry.
REASON TO USE:
Integrity Auto Repair is a Tech-Net Professional shop and is What You've Always Wished Auto Repair Would Be:
REASON No. 1 - Rapid,
accurate diagnosis and repair
We do it faster and better. Our staff of specially trained technicians
supports our national computer database of more than 600,000 repair
REASON No. 2 -
FREE Loaner Car
Free reliable loaner vehicle while your vehicle is in for service.
REASON No. 3 - FREE Shuttle Service
Use our shuttle to & from home or work while your car is being
repaired or serviced.
REASON No. 4 -
Nationwide parts guarantee
If a Ingrity Auto Repair part should fail during the
manufacturer's warranty period, we will replace it.
REASON No. 5 -
We are fully committed to a service-oriented code of ethics and the
employment of ASE-certified technicians.
Integrity Auto Repair is a full-service
preventive maintenance and auto repair center in Eugene, Oregon,
Air Conditioning Service,
Belts & Hoses,
trouble-shooting and repairs,
Fuel Injection Service,
Oil Change &
Shocks, Struts and Suspension Service,
General Car Care Services
535 River Rd ●
Eugene, OR 97404
Ph. (541) 343-1545
Auto Repair Service for the Eugene
Oregon zip codes of: ◦ 97401 ◦ 97402 ◦ 97403 ◦ 97404 ◦ 97405 ◦ 97408